Shipping policy

Processing Time Orders are processed within [1–3] business days of confirmation. During high-demand periods (Ramadan, Eid), processing may take slightly longer — we'll notify you if there's a delay.

Delivery Areas We currently ship within Lebanon only. [If you plan to ship regionally later, add: "Regional shipping outside Lebanon is not yet available — follow us for updates."]

Delivery Times

• Beirut and surrounding areas: [1–3] business days after dispatch
• Other regions in Lebanon: [2–5] business days after dispatch

These are estimates, not guarantees — delivery times can be affected by courier availability, weather, or circumstances outside our control.

Shipping Costs 5$ delivery fee / free delivery over 75$

Payment on Delivery Cash on Delivery, please have the exact amount ready for the courier

Delays and Issues If your order is significantly delayed or you haven't received tracking information within the expected window, contact us and we'll follow up with the courier on your behalf.

Damaged or Lost Orders If your order arrives damaged or doesn't arrive at all, contact us within [3] days of the expected delivery date with your order number, and we'll arrange a replacement or resolution in line with our Refund & Returns Policy.

Contact Questions about your shipment: alnoorinfo26@gmail.com or [WhatsApp Business number].